Frequently Asked Questions

Where is the donation going?

The boxes are routed directly to the nearest participating local charity organization.

How do I reschedule a pick up with the Collect Plus Point

If for any reason the Collect Pluss is unable to pick up your donation, you can always reschedule for free, during regular mail delivery, by clicking here.

Can I ship more than one package with one label?

No, you need a separate label for each box.

Is there a weight limit on how much I can put in the box?

There is a limit when you use Collect Plus, the maximum weight is 70 pounds. The combined length and girth of a piece (the length of its longest side plus the distance around its thickest part) may not exceed 108 inches. For Collect Plus, there is no limit to how much you can put into a box or how many boxes you can send. So, stuff the box to the brim! We cannot accept, any liquids, fragile, hazardous or volatile items, or ammunition in the boxes.