Frequently Asked Questions

Where is the donation going?

The boxes are routed directly to the nearest participating local charity organization.

How do I reschedule a pick up with the Pudo Point

If for any reason the Pudo Point is unable to pick up your donation, you can always reschedule for free, during regular mail delivery, by clicking here.

Can I ship more than one package with one label?

No, you need a separate label for each box.

Is there a weight limit on how much I can put in the box?

There is a limit when you use Pudo Point, the maximum weight is 70 pounds. The combined length and girth of a piece (the length of its longest side plus the distance around its thickest part) may not exceed 108 inches. For Collect Plus, there is no limit to how much you can put into a box or how many boxes you can send. So, stuff the box to the brim.

Can I send any box?

Our partners support us, thanks to them we can work and support the foundation, Sustainable development is very important to us, if you have any box that you do not need, you can fill it with donations and send it for free.

What do we accept as donations?

  • Good used clothing, no defects.
  • Toys
  • Book
  • Vinyl records, CDs, DVDs
  • Used phones that you don’t need
  • Small household appliances
  • New things at your home. And you don’t need them
  • Jewelry and watches
  • Sport equipment

What do we not accept?

  • Fluids
  • Flammable materials
  • Broken electronics
  • Large kitchen equipment (Microwave)
  • Worn clothes
  • Personal underwear
  • Open cosmetics
  • Old bed linen and towels